CLIENT CARE

CLIENT CARE

At Mutinda Law Advocates, our business is founded on a steadfast commitment to not just meet but exceed our clients’ expectations. We take a proactive, solutions-driven approach, ensuring the highest standards of service across every engagement. Through our comprehensive client care program, we regularly evaluate client needs and tailor our services to provide timely, effective, and personalized support, fostering long-term relationships built on trust and satisfaction.

CORPORATE SOCIAL RESPONSIBILITY

We are deeply committed to giving back to the community. Our initiatives focus on education and empowerment, including providing financial support to bright, underprivileged students who excel in national examinations but face financial barriers to secondary and tertiary education. Through these efforts, we aim to make a meaningful impact on the society in which we operate, reflecting our values of integrity and social responsibility.

FEES & BILLING

We prioritize client satisfaction in both service quality and value. Our approach to fees is transparent, flexible, and agreed upon in advance, ensuring clients understand the cost structure before any work begins. Matters falling under the Advocates Remuneration Order (ARO) are billed at the prescribed scale, while we remain open to discussing alternative fee arrangements where appropriate. This ensures our clients receive high-quality, cost-effective legal services tailored to their needs.

OUR PROMISE

At Mutinda Law Advocates, we are committed to delivering innovative, reliable, and client-focused solutions. By blending expertise, integrity, and dedication, our team ensures that every client receives exceptional service, measurable results, and a partner they can trust throughout their legal journey